Service

AI that takes work off your plate

The useful part of AI is unglamorous: answering the same question for the twentieth time, reading a PDF and filing it, drafting the reply you were going to write anyway. You still approve it.

  • Instant replies
  • Document handling
  • Drafting & summaries
  • Follow-ups

Sound familiar?

  • You answer the same five questions every week, just for different people.
  • Enquiries arrive in the evening and at weekends, and get answered on Monday.
  • Someone retypes details out of PDF attachments into a spreadsheet.
  • Quotes and confirmations get written from scratch each time, though they barely differ.
  • Following up slips, because nobody is keeping the list.
In detail

What we set up

Answers the moment they are asked

An assistant built on your own material that handles common questions immediately, and hands over honestly the moment something needs a person to decide.

Paperwork read and filed

Incoming invoices, forms and attachments get read, the relevant details pulled out, and put where you would otherwise have typed them by hand.

Drafts instead of a blank page

Replies, quotes and summaries arrive as drafts, in your language and your tone. You read, adjust if needed, and send.

Follow-ups without a mental list

Anyone who has gone quiet after a quote gets a friendly nudge at the agreed point. You see what is going out before it goes out.

The result

What changes

Answers outside office hours

The common questions are handled before someone goes and asks the next supplier.

You stay in control

Nothing goes out unread unless you explicitly want it to. Approval is the default.

Less typing, same quality

The repetitive part goes away. The part people pay you for stays with you.

Starting small is fine

We set up one process, measure it over an agreed period, and only extend it once it pays for itself.

Questions

Common questions

Does it not just make things up?
That is the right worry, and it shapes how we build it. The assistant answers from your own material rather than from general knowledge, and anything it cannot support is designed to hand over to a person. For anything binding, such as prices and commitments to dates, you approve it.
What happens to our data?
Before anything starts, we name which provider processes what and where. Anything not needed is never handed over. If a process only works with information you would rather not send out of the building, we tell you that before you commit to it.
Does this replace a job here?
At the businesses we work with, generally not. What goes away is the part nobody was hired for: retyping, looking things up, repeating the same answer. The time goes back into the work people pay you for.
How will we know if it is worth it?
We agree beforehand what gets counted, such as enquiries answered outside office hours or hours saved per week, and we agree when to look at it together. How long that period should be depends on how often the process comes up at all. If the number is not convincing then, we stop extending it.

Name the task that keeps repeating

The best starting point is one job that comes up several times a week and gives nobody any pleasure. Describe it to us, and we will tell you whether automating it pays.

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